Return & Refund Policy
Return & Refund Policy
Website: www.tribemitra.com
Thank you for shopping with TribeMitra.
1. Book Replacement Policy
Books are eligible only for replacement. Refund will not be provided on books.
Customers must contact us within 2 days of receiving the product if they receive:
• Wrong book
• Damaged book
• Missing pages or printing defect
After verification, replacement will be processed.
2. Clothing Refund Policy
Refund is available only for clothing products if:
• Wrong product is delivered
• Damaged product is received
• Size or product issue from our side
Customer must provide proper unboxing video proof showing that the product received is wrong or damaged.
Without video proof, refund or replacement request may not be accepted.
3. Important Conditions
• Product must be unused and in original condition
• Request after 2 days of delivery may not be accepted
• Customer-damaged products are not eligible
4. Refund Processing Time
Approved refunds will be processed within 5–7 working days.
5. Contact Us
Phone: 8319708417
Email: tribehub52@gmail.com